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We constantly strive to improve the service we offer and the best way to do this is from your feedback. Please take a few minutes to complete the form below.
Rider Feedback Form
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Indicates required field
Name
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First
Last
Email
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Telephone
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Date/s of ride/s attended
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Please list all dates that you attended
1. Information
Where did you hear about the guided ride/s?
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Was the promotional information clear and accurate?
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Clear
Ok
Not clear
Was the pre-ride information clear?
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Clear
Ok
Not clear
2. Route/s
How did you find the route in terms of technical difficultly?
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Too difficult
About right
Too easy
How did you find the route in terms of distance covered?
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Too long
About right
Too short
How did you find the pace of the ride?
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Too quick
About right
Too slow
3. Leaders
Did the leaders provide information in a clear manner?
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Very clear
Ok
Not clear
Did you find the leaders friendly and approachable?
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Friendly
Ok
Not friendly
Did your leaders deliver the rides to the standard you expected?
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Yes
No
4. Coaching Elements
(If applicable)
How useful did you find the following skills and techniques covered in the coaching?
'Attack/Ready' position
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Very useful
Useful
Not very useful
No use
Cornering
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Very useful
Useful
Not very useful
No use
Manuals
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Very useful
Useful
Not very useful
No use
Roll-offs
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Very useful
Useful
Not very useful
No use
On a scale of 1-5 how clear were the instructions and demonstrations of the skills and techniques coached?
Instructions
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1 (very clear)
2
3
4
5 (didn't make any sense)
Demonstrations
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1 (very clear)
2
3
4
5 (didn't make any sense)
5. Future
Would you be interested in any of the following?
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Longer guided rides starting at Guisborough (e.g. all day)
Longer guided rides starting at different locations (e.g. all day ride in the Lake District)
Weekend trips (e.g. Scotland, Peak District)
Coaching sessions
6. General
Did you feel you achieved the aims and objectives you had before the ride?
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Yes
No
Does attending the ride/s make you more or less interested in joining the MTBG club?
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More
Less
Neither
7. Cost
How did you find the ride in terms of cost?
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Good value
Could do with it being a bit cheaper
Waste of money
Any other comments (e.g. suggestions for improvements, etc)
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Submit
Home
Juniors
Info for parents
Parental Consent
Welfare
Kit guide
Join the club
Facebook